Interactive Email for Engagement & Loyalty Gamification

Gamification works best when it costs the recipient nothing extra — no app, no separate landing page. A scored quiz, a scratch-off card, or a spin-to-win wheel is played from the email itself, and stays fair even for recipients whose inbox can't show the animated version.

Subject

Scratch off your reward

A fun email gets opened, forwarded, and remembered a lot longer than a plain announcement — but "add a game to our email" usually sounds like a job for a developer. With MailInApp it's a block you drag into the studio and fill in like any other: a scored quiz, a scratch-off card, or a spin-to-win wheel, played from the email itself, no app to install.

What does a "gamified email" actually look like to build?

Pick the block, fill in your questions or your prize, hit send. A Quiz asks a set of questions and shows a pass/fail result. A Scratch-off reveals a hidden prize the moment someone scratches it with their finger or mouse. A Spin-to-win plays a wheel animation that lands on the one prize you've configured.

The scratch-off and the wheel play out right there in the inbox in apps that support them, such as Mail on iPhone and Yahoo Mail. In others, like Gmail and Outlook, the scratch-off prize shows outright and the wheel shows its prize button. The quiz sends from inside the email in Gmail on the web and the Outlook apps, and everyone else answers it through the link under it. Nothing to install, nothing for the recipient to sign into.

The blocks built for engagement

  • Quiz — a multi-question quiz that's actually scored, not just decorative. Set your questions, the correct answers, and a pass threshold; recipients get a real results message at the end. Great for onboarding checks or a fun "how well do you know us" hook.
  • Scratch-off — a scratch-to-reveal card for handing out a single prize, discount code, or surprise message. Wherever the scratch gesture doesn't work, the prize just shows outright instead of staying hidden — nobody misses their reward.
  • Spin-to-win — a promo wheel with one configured prize link. There's no prize pool or odds to weigh; the wheel is a fun animation, but every recipient lands on the same reward, with a fair backup for inboxes that can't show the spinning animation.
  • Rating — a quick star or "how likely are you to recommend us" check-in, perfect for right after handing out a reward or hitting a milestone.

Does the backup version still feel fair?

Yes, by design. None of these blocks ever just vanish for someone whose inbox can't show the animation. Where the scratch doesn't work, the prize simply shows in the email. Where the wheel can't spin, its prize button shows straight away. Nobody gets a worse prize because of what inbox they use.

Using this for more than just promotions

A scored quiz works just as well as a quick onboarding check — "answer three questions about how we work, see how you did" — as it does for a fun lead-generating hook. Pair a scratch-off or spin-to-win with a recurring send aimed at people who haven't opened an email in a while, and you've got a re-engagement campaign. Try a couple of different subject lines at once to see which one actually gets it opened.

What you can measure afterward

Quiz submissions and any reward-linked purchase show up on your Responses dashboard, alongside click and scroll data for the rest of the email — quiz results appear per recipient rather than as one aggregated score breakdown. Scratch-off and spin-to-win reveals are recorded only in email apps that can report one, so the count covers part of your audience; see reveals and slide views. If a reward links to a purchase, that sale still shows up on the dashboard. More in Interactions & analytics.

Getting started

Add a Quiz, Scratch-off, or Spin-to-win block from the studio's block panel — see the full block reference for every field, including quiz pass thresholds and each block's prize fields. Set your brand colors once in the Theme panel and every gamified block you add afterward automatically matches, no re-styling each one by hand.

A typical build-and-send sequence

  1. 1

    Pick a block

    Choose Quiz, Scratch-off, or Spin-to-win from the studio's block panel.

  2. 2

    Fill it in

    Add questions and a pass threshold for a Quiz, or a single prize for a Scratch-off or Spin-to-win — no code, just fields.

  3. 3

    Send

    It plays out right in the inbox in apps that support it; elsewhere the scratch-off prize shows outright and the wheel shows its prize button, so everyone gets the same reward.

  4. 4

    Measure it

    Quiz submissions land on the Responses dashboard per recipient, alongside click and scroll data and any downstream purchase if a reward links to one; Scratch-off and Spin-to-win don't post a play event back, since both are a single always-visible reveal.

Frequently asked questions

Do recipients need to install anything to play a quiz or spin a wheel?

No. Nothing to download and no account to create. Where an inbox can't show the animation, the scratch-off prize shows in the email and the wheel shows its prize button straight away. A quiz sends from inside the email in Gmail on the web and the Outlook apps, and everyone else answers it through the link under it, so nobody misses out.

Is the spin-to-win or scratch-off reward fair for recipients whose inbox can't show the interactive version?

Yes — no block ever just disappears. Where the scratch doesn't work, the prize simply shows in the email. Where the wheel can't spin, its prize button shows straight away. Nobody gets a worse prize because of what inbox they use.

Can a quiz actually score answers, or is it just for show?

Yes, it's a real scored quiz. Set a pass threshold when you build it, and MailInApp checks every answer and shows the recipient a results message — nothing about the scoring is just for show.

Can I use these blocks for re-engagement, not just promotions?

Yes — pair a scored quiz or scratch-off with a recurring send targeting recipients who haven't engaged recently, and read open/response results per subject-line variant if you're A/B testing the re-engagement hook itself.

Can I see how well a gamified campaign performed?

Yes — click heatmaps, scroll depth, and per-recipient quiz results all show up on the Responses dashboard, alongside any downstream orders if a reward links to a purchase. Scratch-off and spin-to-win plays aren't recorded as events (there's nothing to dedupe against — every recipient sees the same reveal), so they won't show up as a count of their own.

Build this in the studio

Start on the free plan — every interactive block and the full fallback engine are included on every tier.